MC Ceramics is categorized by departments to ensure the high-quality customer service. These include Reception, Models, CADD (Computerized Aided Dental Design), Metal Structures, Titanium and Acrylic, Ceramic, Educational and Surgical Models, Packaging and Quality Control. This categorization establishes premier customer service by organizing specialized technical teams for each step of the restorative (rehabilitation) procedure.
Each department has its own specialized technical team with two head technicians responsible for each step of the restorative (rehabilitation) procedure.
They also implement new techniques and protocols and professionally interface with each of the other departments. Regular meetings to discuss selected cases and new technology attest to the strong academic component of the MC Ceramics philosophy of excellence.